Working in the Field Services and Customer Experience Department and reporting to the Field Services Manager, the HVAC Field Technician will be responsible for supporting installation partners for the install, operation and maintenance of company HVAC units in commercial buildings.

To the ideal candidate, this position is an opportunity to bring novel products to the market with the potential to literally change the world for the better.

Roles and Responsibilities

• Commission pilot HVAC units and monitor their operation to maximize customer satisfaction

• Troubleshoot pilot system issues in the field and provide resolution

• Work with Product Development team to diagnose issues and develop resolution plan

• Utilize strong customer and sub-contractor partner interpersonal communication skills

• Provide sub-contractor partner technical support including assisting them to troubleshoot and solve system issues in the field

• Collect customer and contractor feedback and relay to Product Development/R&D

Education & Experience

• Minimum of 3 years as an HVAC Installation, Service or Repair technician, working for an HVAC installer or Manufacturer

• Knowledge and understanding of HVAC industry applications; ability to read and understand MEP drawings and specifications, and electrical, network, and control wiring diagrams

• Knowledge and experience working with HVAC control systems and data to diagnose and resolve system issues

• Knowledge of industry-standard communication protocols such as Ethernet, Modbus, and BACnet

• Having practical field experience in communication protocols is a plus

• Strong and verifiable general mechanical and electrical skills

• Self-motivated and with the ability to work in a team environment as required

• Well organized with good verbal and written communication skills

• Qualified applicants must be legally authorized for employment in the United States

• Valid drivers’ license with limited violations

Compensation & Benefits

Highly competitive salary commensurate with the position and level of capabilities of the applicant. Medical and dental insurance. Paid vacation and holidays.

This role will be based in our Boca Raton facility which is located close to Boca Raton Tri-Rail station.

This role will include a requirement to travel to project sites across North America as required.

$26-50/hr.