Cash Application Specialist - Boca
Job Description
We are seeking a detail-oriented and highly organized Cash Application Specialist to join our team. In this role, you will be responsible for accurately posting payments, reconciling accounts, and supporting a variety of cash application and customer service functions. The ideal candidate thrives in a fast-paced environment, demonstrates strong analytical skills, and maintains a high level of accuracy.
Monday through Friday 8:00 AM - 5:00 PM
$20.00/hr. - $22.00/hr.
Key Responsibilities:
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Manage and respond to JPMorgan correspondence in a timely and professional manner
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Review and validate system-generated policyholder refunds for accuracy
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Post policyholder payments into the policy administration system
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Analyze aged accounts receivable balances and recommend write-offs when appropriate
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Handle customer service requests, including:
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Voiding and reapplying payments
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Cash investigations
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Expedited refunds
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Credit card voids and chargebacks
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Voiding and reissuing checks
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Address and resolve escalated inquiries from the BPO team
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Maintain accurate records and ensure compliance with internal controls and procedures
Required Qualifications:
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High school diploma required; some college coursework preferred
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1–2 years of experience in cash applications or a similar accounting/finance role
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Strong attention to detail with a high degree of accuracy
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Ability to manage multiple priorities and meet deadlines in a fast-paced environment
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Excellent verbal and written communication skills
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Proficiency in Microsoft Excel, including data entry and reconciliation
Preferred Qualifications:
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Experience with insurance premium receivables or similar industry knowledge
Position is contingent on a background check
