Administrative Assistant
Job Description
Our client is seeking a highly organized, polished Administrative & Customer Service Coordinator to support daily office operations, manage customer communications, and assist with social media posting and order organization. This role requires strong attention to detail, excellent communication skills, and the ability to work with discretion and professionalism—particularly when engaging with high net worth clients.
Key Responsibilities
Provide high-quality customer service via phone, email, and messaging platforms
Serve as a primary point of contact for clients, ensuring a professional and concierge-level experience
Organize and manage office operations, documentation, and internal workflows
Track, process, and organize customer orders accurately and efficiently
Assist with creating, scheduling, and posting content on social media platforms
Maintain organized records, client information, and order details
Coordinate with internal teams to ensure timely follow-up and issue resolution
Handle sensitive information with discretion and confidentiality
Required Qualifications
Minimum of 3 years of administrative and/or customer service experience
Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Proficiency with standard office software (email, calendars, spreadsheets, CRM systems)
Ability to work independently while managing multiple priorities
Preferred Qualifications
Experience supporting or servicing high net worth clients
Background in concierge services, luxury brands, financial services, real estate, or executive support
Experience managing or assisting with business social media accounts
High level of professionalism, discretion, and attention to detail
What We’re Looking For
Polished, dependable, and customer-focused professional
Strong follow-through and time management skills
Comfortable in a fast-paced environment with high expectations
Proactive problem-solver with a service-oriented mindset
$20 $25/hr.
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