Our client is seeking a highly organized, polished Administrative & Customer Service Coordinator to support daily office operations, manage customer communications, and assist with social media posting and order organization. This role requires strong attention to detail, excellent communication skills, and the ability to work with discretion and professionalism—particularly when engaging with high net worth clients.

Key Responsibilities

• Provide high-quality customer service via phone, email, and messaging platforms

• Serve as a primary point of contact for clients, ensuring a professional and concierge-level experience

• Organize and manage office operations, documentation, and internal workflows

• Track, process, and organize customer orders accurately and efficiently

• Assist with creating, scheduling, and posting content on social media platforms

• Maintain organized records, client information, and order details

• Coordinate with internal teams to ensure timely follow-up and issue resolution

• Handle sensitive information with discretion and confidentiality

Required Qualifications

• Minimum of 3 years of administrative and/or customer service experience

• Strong written and verbal communication skills

• Excellent organizational and multitasking abilities

• Proficiency with standard office software (email, calendars, spreadsheets, CRM systems)

• Ability to work independently while managing multiple priorities

Preferred Qualifications

• Experience supporting or servicing high net worth clients

• Background in concierge services, luxury brands, financial services, real estate, or executive support

• Experience managing or assisting with business social media accounts

• High level of professionalism, discretion, and attention to detail

What We’re Looking For

• Polished, dependable, and customer-focused professional

• Strong follow-through and time management skills

• Comfortable in a fast-paced environment with high expectations

• Proactive problem-solver with a service-oriented mindset

$20 $25/hr.