Accounts Receivable and Claims Specialist
Job Description
Position Overview
The Accounts Receivable and Claims Specialist supports the Finance Department by ensuring timely and accurate processing of customer invoices, payments, and claims. This position plays a key role in maintaining healthy cash flow, resolving payment discrepancies, and assisting with financial reporting and audit readiness. The role works closely with Sales, Logistics, and Accounting teams and serves as a frontline contact for customer billing questions and resolutions.
Primary Responsibilities
Process and post accounts receivable (A/R) invoices accurately and in accordance with company standards.
Verify and maintain customer account information, including credit verification and setup.
Monitor incoming payments, ensure timely application, and reconcile discrepancies.
Investigate and resolve customer claims or billing issues, collaborating with Sales and other departments.
Prepare, maintain, and reconcile intercompany invoices and balances.
Conduct regular follow-up on outstanding receivables and open claims.
Assist with monthly closing tasks including A/R aging review and reporting.
Support liquidations and post-sale adjustments impacting customer accounts.
Participate in continuous improvement efforts to streamline processes and improve accuracy and efficiency.
Perform additional finance-related tasks as assigned by the AR/AP Supervisor or Controller.
Key Competencies
Strong attention to detail and accuracy in numerical data entry.
Basic understanding of accounting principles and financial transactions.
Analytical thinker with the ability to explain the “why” behind figures and variances.
Professional communication skills, both written and verbal.
Ability to prioritize, multitask, and manage time effectively.
Comfortable working independently in a fast-paced, collaborative environment.
Positive attitude, strong work ethic, and a proactive approach to problem-solving.
Familiarity with the U.S. business environment and customer service practices.
Technology & Tools
Proficient in Microsoft Excel (sorting, filtering, formulas, pivot tables preferred)
Experience with Microsoft Office software
Familiar with ERP systems or accounting software (training provided)
Comfortable with general office equipment and tools
Qualifications
Bachelor’s Degree in Accounting, Finance, or Business Administration (or equivalent experience)
1–3 years in an accounts receivable, billing, or related financial role preferred
Prior experience in produce, logistics, or warehouse operations is a plus
Comfortable in an open office environment with distractions
Location
Standard office hours, Monday through Friday 8AM - 5PM.
May require occasional overtime during peak seasons or as needed to support sales activities.
This position may involve light physical activity such as packing materials and organizing files. Sitting at a desk for long periods of time.
Must be in person, in the office daily. Not a remote position.
$26/hr.
